Creating Manual Bookings
Record phone and walk-in demand so every reservation lives in one place.
Overview
Manual bookings are created by your team from the manager app, not by the guest online. Open Bookings and Reservations and use Add Booking. You choose whether the entry is a phone call or a walk-in, then fill guest details, date, time, party size, and optional seating and notes. The system loads allowed times from your opening hours for the chosen day. Phone-call entries require a phone number. After save, the new intent appears in Reservations, Availability, and Floor View like any other booking.