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Frequently Asked Questions
Yes. The first month on Standard and Pro is free, but a card is needed to activate. The first charge is made after the first month unless you cancel.
Only for bookings that come from the WellBooked social app, which launches soon. Bookings from your website, form, Google link, phone and walk-ins carry no commission. No-shows you mark are not charged. We go through what applies to your venue during the demo.
Our support team sets up your website, menu and bookings, usually within 5 working days. After that you update them yourself, without a developer.
Yes. The booking form also works on the website you already have, or you share it as a link on Google and Instagram.
Yes, it works on your phone. WellBooked Manager opens in the browser and you add it to your home screen like an app; from there you also get notifications, on Android and iPhone, if your device supports it. We plan to make it available on Google Play and the App Store too.
Standard gives you all the digital tools to upgrade your online presence: website, digital menu, online booking form, virtual tour and QR codes. Pro adds floor management, the Host Agent, deposits, guest records and statistics.