Digital tools for managing and promoting hospitality businesses
Upgrade your digital presence and the guest experience, and manage bookings from one platform, designed for restaurants, bars, and cafés.
Promotion in the WellBooked community
Promote your venue through the WellBooked community (coming soon), where people search for, explore and discover restaurants, bars and cafés in their city.
A complete digital picture
A complete digital picture of your venue that earns trust.
New guests from the community
Showcase and promote your venue in the WellBooked community, so new guests discover you and book a table.
Start receiving and managing online bookings
WellBooked lets you review every online booking request before you accept it, so you keep full control of your operation.
Improve the overall guest experience
Create a pleasant, fast booking experience for your guests, without phone delays, unanswered calls and complaints.
Simplify management
Simplify management
Boost demand with smart offers
Attract more guests and make better use of your venue's capacity, with date and time-based discounts.
Boost demand in your quiet hours
Use targeted offers to make your quiet hours more attractive to potential guests.
Your venue's professional website
A professional website built on your venue's branding, giving visitors a complete digital experience that reflects your venue's identity.
A website, fast
A professional website in just a few days.
Keep everything up to date
Easily update menus, hours, photos and venue details, so guests always see the right information.
A better booking experience
Upgrade your guests' booking experience with quick, easy online bookings.
More trust
Build guests' trust through a complete online presence.
Digital menu
Complement your printed menus with a modern, multilingual digital menu. Present your dishes in several languages, so every visitor can order with confidence and ease.
Quick, easy item updates
Update items in just a few clicks.
Daily menus
Easily create several menus for your venue's daily needs.
Improve the guest experience
Make the guest experience better by offering the menu in their language.
Sold-out items stay hidden
Hide items that have sold out, so nobody orders them by mistake.
All your venue's important links in one place
Gather all your venue's important links and share them with your guests through the Link Hub.
Bring your venue's information together
Make it easier for guests to engage, with your venue's information organised.
Let visitors take a digital tour of your space
Create an impressive digital experience for your guests, so they get to know your venue.
Build trust before booking
Help visitors understand your venue's atmosphere, so they go ahead and book.
Stand out from the competition
Stand out from the competition and impress visitors with a premium experience.
QR codes for all your venue's digital tools
Share a QR code with your guests so they can open all your WellBooked digital tools, such as the digital menu, Link Hub and website, without needing to know the link.
Easy access
Quickly and easily point your guests to the digital tool of your choice.
Easy management
Update your digital tools without changing or reprinting your QR codes.
Online bookings through your website
Add the booking form to your website so visitors can book quickly and easily.
You know who is booking
Every online booking comes from a guest who has been identified.
Bookings without a phone call
The guest books online, without having to reach you by phone during peak hours.
A better booking experience for guests
Upgrade the booking experience with quick, easy bookings.
Reduce your staff's workload
Make bookings less complicated and let your staff focus on service.
Give every team member the right role for their responsibilities
Assign roles such as owner, manager, waiter and booking manager, so each team member sees and manages only the functions and information related to their responsibilities.
Strengthen platform security
Protect sensitive information and business data by limiting access to each team member's responsibilities.
A clear, easy environment
Clear access to functions for every user, without the complexity of functions outside their responsibilities.
Manage several venues from one account
Run and manage several venues from a single account, so businesses with more than one location stay organised and in full control of their operation.
Simplify multi-location management
Manage several venues through one account, instead of separate systems and processes.
All your venues shown together
A unified presentation of your venues, for franchises and groups.
Advanced booking management on a fully customised floor
Manage bookings effectively by assigning them to tables, so you have full control of your floor and your venue's availability.
Handle high volumes of bookings and walk-ins
Manage bookings and walk-ins effectively at your busiest times.
Happy guests
Keep your guests happy by leaving traditional, handwritten booking management behind.
Make use of every table
Make the most of your floor with availability checks, alternative suggestions and linked tables.
Better service
Improve your guest service by streamlining how you manage bookings and walk-ins.
Reduce no-shows
Accept only reliable guests, so you reduce the chance of a no-show.
More control over booking commitment
Ask for a deposit when you need a firmer commitment from the guest, for example for large parties or on high-demand days.
Host Agent and automatic booking management
Automate online booking management with a Host Agent that works for you, even when your venue is closed.
No more pending requests
Answer every booking request automatically, so pending requests don't pile up.
No waiting for guests
Guests get an answer to their booking request without waiting, which improves the whole booking experience.
Make your staff more productive
Let your staff focus on the guests already on the floor, and let the Host Agent handle online bookings.
Build a complete guest database from every booking channel
Gather and manage all your guest data in one unified database, combining phone bookings, walk-ins and online bookings from your booking form and the WellBooked social app (coming soon).
Better guest service
Offer your guests personalised service by knowing their details and booking history.
Make smarter decisions
Make smarter decisions about confirming or declining an online booking, taking the guest's reliability statistics into account.
Understand each guest’s reliability before confirming their reservation
View each guest’s reservation history, attendance rate, and punctuality. Use aggregated statistics from your own restaurant and the WellBooked network to make more informed decisions and reduce the risk of no-shows.
Reduce the risk of no-shows
Understand guests’ past attendance records and assess new reservation requests with greater confidence.
Make better use of your tables
Reduce the uncertainty caused by no-shows and late arrivals so you can better plan table availability and guest service.
Make more informed decisions
Access useful statistics immediately when reviewing a reservation, without having to search through previous records or notes.
Benefit from the WellBooked network
Use aggregated reliability insights for registered guests across different WellBooked restaurants to make more informed decisions before each confirmation.
See your venue's booking and review statistics
Follow your booking and review activity to better understand how your venue is progressing.
Better data-driven decisions
Use booking statistics to spot weak booking channels and decide how to promote them.
Spot trends and behaviour
Follow how bookings and traffic change across days, weeks and different periods of the year.
Website and platform traffic statistics
Follow traffic to your website and to your page in the WellBooked social app (coming soon), to better understand your guests' online visits.
Spot trends and behaviour
Follow how traffic changes across days, weeks and different periods of the year.
Compare by days and periods
Understand how traffic changes between weekdays, weekends and seasons.
Want to see the features in action?
See in a demo how WellBooked would work in your own venue.