Publishing Your Place
Make your place visible to customers on WellBooked when every readiness requirement is met.
Video tutorial coming soon
Overview
Platform Visibility and Publish controls whether your place is visible to customers on WellBooked. The Publish Place action is only enabled when an eight-item completion checklist is satisfied and your place is verified. You can still Preview at any time; publishing is the step that exposes your public page to customers.
Step-by-Step Instructions
Open Platform Visibility -> Publish
Select your place, then go to Platform Visibility and choose Publish.
Review the completion checklist
The page shows progress (eight items). Each incomplete item has an Edit shortcut to the right Profile screen (or Subscription where applicable)
Satisfy all eight requirements
Place profile (name, phone, areas, categories, and cuisines when applicable), opening hours with at least one period, location with address and city, pricing with average price set, at least one published menu, a hero image, an **active Core or Premium subscription (not canceled), and Place verification approved by WellBooked.
Watch for verification banners
If verification is pending or documents were requested, informational banners explain that publishing is not available until your place is approved.
Preview -> publish
Tips & Best Practices
Treat the checklist as the source of truth
The app blocks publish until all eight items are complete; fixing them in order (profile then content then subscription then verification) reduces back-and-forth.
Publish only when verification is approved
Verification is mandatory for publishing; plan content work while verification is in progress so you can go live quickly after approval.
Recheck after major changes
Large menu or image updates warrant another Preview pass; major operational changes may also affect customer trust if the live page lags.
Unpublish deliberately
Unpublish Place hides you from customers, use it when you must pause discovery, understanding that the action requires confirmation.