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View each guest’s reservation history, attendance rate, and punctuality. Use aggregated statistics from your own restaurant and the WellBooked network to make more informed decisions and reduce the risk of no-shows.
Every reservation holds a table and affects your business’s planning. When a guest fails to arrive or is significantly late, it creates uncertainty and can mean missed opportunities to serve other customers. Without insight into their past reliability, you are left to confirm the reservation without knowing their attendance history.
View the total number of recorded reservations, how many times the guest attended, how many times they did not show up, and how many reservations were cancelled. Understand their reliability through clear percentages and easy-to-read charts.
Find out how often a guest arrives on time and how often they are late. View a breakdown of arrival delays to get a clearer picture of their punctuality.
View a registered guest’s reliability history at your own business, along with aggregated statistics across the WellBooked network. Gain useful insights even when they are visiting you for the first time.
WellBooked also maintains reservation histories for guests who do not have an account. When a guest registers, their previous records can be linked to their profile, creating a more complete picture of their activity.
Check reliability and arrival statistics directly while reviewing a reservation request. Assess the guest’s history and make your decision with more information at hand.
Through their personal profile on WellBooked Social, registered guests can privately monitor their reliability and arrival statistics. This gives them a clearer understanding of their reservation behaviour and an additional incentive to honour their commitments.
Use your guests’ reliability histories to reduce uncertainty, protect table availability, and manage your reservations more effectively.
Discover how WellBooked helps you better understand your guests’ reliability and manage your business’s reservations more effectively.
Use aggregated reliability insights for registered guests across different WellBooked restaurants to make more informed decisions before each confirmation.
