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Go beyond basic booking management. Track reservations through every service stage from approval and guest confirmation to seating, no-shows, and completion, giving your team complete visibility during service.
Confirming a reservation is only the beginning. During service, teams need to track whether guests arrived, were seated, showed up late, or did not show at all. A basic three-status workflow cannot support the full operational picture restaurants need.
A complete reservation lifecycle designed for restaurants that need full operational control.
Follow every step from request to confirmation or decline with a clear view of each booking’s journey.
Keep the final say before a table is booked. Review each request based on customer analytics (review visit history, no-shows, and other guest stats before you approve or decline a request) and approve it when it works for you.
When enabled, the system automatically approves the request and seats it at the most suitable available table.
Confirm bookings manually with a phone call, or enable automatic confirmation, which sends an email to the customer asking them to confirm the booking. Choose the workflow that works best for your venue.
Reduce no-shows and secure every booking with a deposit. Set your rules, and collect payment online.
Run a more precise reservation operation with full lifecycle tracking built for busy service environments.
See how we can help transform your restaurant operations.
Build a clear record of arrivals, no-shows, and completions across services, so future nights run with fewer surprises.